EBSCO Reception Room Subscription Services Website Privacy Policy


EBSCO Reception Room Subscription Services (EBSCO) wants you to have a positive experience on the EBSCO website. We want you to know that your privacy rights will be honored. EBSCO will never abuse your privacy rights. We discuss our information collection practices below. This Privacy Policy sets forth the privacy practices in effect at the EBSCO website.

If you do not agree to these terms, do not access this website.

What Information Is Collected and How is it Used?

A. General Collection and Use of Personal Identifying Information

EBSCO will only collect and use personal identifying information (such as a first and last name, physical address including a street name, e-mail address, etc.) when a user voluntarily provides it to us. In order to use some portions of our websites, or in order to undertake certain actions (such as setting up an account to subscribe to a magazine), a user must first complete a registration form that will require disclosure of personal identifying information. Such information may include, but is not limited to: Full name, business name, business type, mailing address, billing address, phone number, fax number and e-mail address.

We will use the personal identifying information we collect for limited internal purposes that may include, but are not limited to, processing your transactions, establishing the identity of account holders, customer service, development, content processing, content classification, and providing you with information concerning our services. We will retain this information. We also may use that personal identifying information to improve and customize our content. In order to contact us by e-mail, you must provide an e-mail address.

We reserve the right to disclose your personal identifying information if we are required to do so by law, or in the good faith belief that disclosure of the information is reasonably necessary to comply with legal process, to respond to claims, or to protect or advance the rights, property, safety, or well-being of our company, our employees, customers, or the public. EBSCO will not share or distribute your information to any third party.

B. Collection and Use of Information From Children

Some pages at our sites offer magazine titles directed toward children. With respect to those pages, we comply with the provisions of the Children's On-Line Privacy Protection Act ("COPPA"). Accordingly, at those pages directed toward children, we limit our collection of information to non-personal identifying information. At those pages, we do not collect personal identifying information (such as e-mail addresses, first and last name). We only use the non-personal identifying information we collect for internal uses, such as improving and customizing our content. We will not share or distribute this information to any third party.

C. Collection of Non-Personal Identifying Information

We collect and use non-personal identifying information, including IP addresses and web server log files to track trends, administer the website, track user movement, and gather demographic information. We use this non-personal identifying information in the aggregate. We do not combine these types of non-personal identifying information with personal identifying information. We may also share aggregated demographic information with our business partners, sponsors, advertisers, and companies that control, are controlled by, or are under common control with EBSCO.

D. Cookies and Web Service Log File Data

We may place a "cookie" or other tracking or information gathering device used in the industry in the browser files of a user's computer. A cookie is a piece of data stored on the user's hard drive containing information about the user. Cookies enable us to track and target the interests of our users to enhance the experience on our website. We are able to access only the cookies that our sites set on your computer and we are only able to determine the type of computer operating system and browser that you are using. We collect information from cookies and other information gathering devices and log files in the aggregate. We do not link the information collected through cookies or other devices to personal information that users submit online while participating in our activities. Users can set their browsers or third party software to reject cookies. If a user rejects the cookie, the user may be unable to use portions of our website. Some of the websites we provide links to also may use cookies. As noted in the "Links to Third Party Sites" section of the Legal/Trademark section of our site, we have no control over these linked websites or access to or control over cookies or other technology used by linked websites.

E. Information for Parents

Most of the EBSCO site is not directed toward children (as defined by COPPA) and these sites are not designed to collect personal identifying information from children. A few pages at our site contain publications that may be of interest to children. At those pages, we do not collect personal identifying information. Children should not provide information and should ask a parent help them. We urge parents to experience the World Wide Web with their children. If parents have any suggestions or comments please e-mail us at errssfeedback@ebsco.com or call 1-800-527-5901.

F. Security

ERRSS has taken steps to ensure that personal identifying information collected is secure, and we have limited the number of people who have access to the information. Electronic security systems and password protections are in place to guard against unauthorized access. EBSCO provides links to web sites outside of ERRSS. These web sites may not have the same privacy policies as EBSCO. EBSCO takes reasonable care in recommending these web sites but is not responsible for their content or privacy policies. We urge users to read the privacy statement of an outside web site when leaving our site and linking to an outside website.

We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

G. Questions?

If you have any questions, comments, or concerns regarding the EBSCO privacy policy or practices, send us an email via the Contact Us form or call (800) 527.5901 (Monday thru Friday, 8:00am-4:30pm CST). We will notify you of changes to the ERRSS Website Privacy Policy by posting an updated policy on this page with a notification link to this page from the home page or by blog posting. You agree that continued use of the web site is an acknowledgment and consent to any terms contained in the then-current EBSCOMags.com site Privacy Policy.

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